EPPIC brings more than 20 years experience to your problem/opportunity. We can help you get more of your performers closer to your current top 10% performers.

About EPPIC

EPPIC is Guy W. Wallace and associates. Guy’s professional network of associates includes reputable external consultants whom he has worked with on major consulting projects in the past, and support staff experienced in support of EPPIC consulting services.

EPPIC helps the enterprise in their never-ending change and continuous improvement journey, to both protect and improve their enterprise, via leverage of their human assets. 

We help our clients quickly, systematically, and collaboratively, align their recruiting, selection, training, assessment, and compensation systems for the key, most critical target populations for the key, most critical processes within the enterprise, for targeted ROI and Value Add.

Our analysis/design/improvement model looks at 3 major elements of process leverage for improvement potential:

bullet the process itself
bullet the human assets
bullet and the environmental assets

Our method/model-set: EPPI, portrays the variables at any/every level that may or may not be the keys to leverage your situation for projected ROI and Value Add. For a PDF of that EPPI Model, click here.

Guy’s 25-year history of consulting services provided to 44 of the Fortune 500, includes hundreds of projects that fall across the following service categories:

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Performance Modeling and Enabler Analysis...when you need to get consensus agreement on current state or future state process and human performance and the human and environmental enablers required for peak performance.

Conducted with current-state master performers and subject matter experts as appropriate. Produces Target Audience Data, Performance Models of ideal performance and current gaps, Enabler Matrices (specific to the downstream intent), and Existing Systems Assessments of the current state enterprise provisioning systems that provide the enablers to the processes.

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Curriculum Architecture Design (CAD)...the “systems engineering of the T&D product line” level of our ISD model…to design the entire curricula of communications, education, training, developmental assignments, qualification/certification assessment for critical target audiences in critical enterprise processes.

Includes the Performance Modeling and the knowledge/skills portion of the Enabler Analysis (from above). Produces Curriculum Paths/Maps of T&D Events (for admin purposes, development planning tools, Event Specs and Module Specs for “gap content.”

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Modular Curriculum Development (MCD)...the “new product development” level of our ISD model…to design, develop and deploy the content to address the knowledge/skills needed to perform at a level of mastery per the Performance Model, to be acquired via “T&D.” Designed in module/learning object fashion to increase reuse and reduce life cycle costs associated with T&D product development, ownership and stewardship. 

Best when following the CAD systems engineering effort, but not necessary. Includes the Performance Modeling and the knowledge/skills portion of the Enabler Analysis (from above). Produces content to address the key awareness, knowledge and skills needed to perform at a level of mastery per the Performance Model.

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Recruiting and Selection Instruments...to develop specifications for the redesign of the current state recruiting/selection system, to address the knowledge/skills needed to perform at a level of mastery per the Performance Model, to be acquired via “selection.”

Includes the Performance Modeling and the knowledge/skills portion of the Enabler Analysis (from above).

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Performance Appraisal Instruments...to develop specifications for the redesign of the current state performance appraisal system, to address the specific, key performance and enabling competencies needed to perform at a level of mastery per the Performance Model.

Includes the Performance Modeling and the knowledge/skills/attributes/values portion of the Enabler Analysis (from above).

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Performance-based Compensation...to develop specifications for the redesign of the current state compensation system, to reinforce the development and maintenance of key performance and enabling competencies required to achieve and sustain peak performance perform mastery per the Performance Model.

Includes the Performance Modeling and the knowledge/skills portion of the Enabler Analysis (from above).

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Process Redesign...when you need to get consensus agreement on the future state process design, and the human performance requirements, and both the human and environmental enablers for peak performance. Typically conducted with current-state master performers and future state subject matter experts.

Produces Process Maps, Performance Models of the new ideal performance and gaps resolution targets, Enabler Matrices for human and environmental assets and Existing Systems Update Specifications for those enterprise provisioning systems that require changes in order provide the new/improved enablers to the critical processes.

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PACT Practitioner Development & Certification...of PACT generalists or specialists in the 5 ISD “roles” of PACT: PPM- PACT Project Manager, PPA- PACT Performance Analyst, PCD- PACT CAD Designer, PMD- PACT MCD/IAD Designer, PLD- PACT Lead Developer.

Includes informal consulting and coaching, and formal workshops, coaching sessions and qualification/certification sessions.

More information is available under the Products/Services Tab.

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Copyright © 2003 ENTERPRISE PROCESS PERFORMANCE IMPROVEMENT CONSULTANCY, INC.
Last modified: 09/24/07

Contact Information

Guy W. Wallace
Certified Performance Technologist

20417 Harborgate Court #510
Cornelius NC 28031 USA

office: 704-895-6364
mobile: 704-746-5126
email:
guy.wallace@eppic.biz

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